Diagnosed unit and found back panel pushed in making contact with the rotor, excessive suds in the tub, and drain hose too far down the drain pipe. Pulled back panel off and fixed damage. Checked suspension was still in tact and working as designed. Advised customer on proper amount of soap to use and proper care for the machine. Unit working as designed."

Customers wife showed me pictures of suds behind the unit and coming from the front door of the unit. Checked for codes with NUVY. Found F29 suds lock abatement failure 1 day ago. Ran unit through diagnostics mode to check for leaks. Observed copious amounts of suds in the drum during agitation test. Advised customer on proper amount of detergent and type of detergents to use in this machine.

"Replaced thermal cutoff kit and heating element. Tested unit, unit working as designed."

"Replaced dispenser drawer, boot, and boot clamp. Ran unit through diagnostics mode. Found no fault codes, and observed no leak from unit."

Unit has flood water damage. Nothing covered and warranty void.FTST 86115661