Brian

Appliance Service Plus Rated 4.9 out of 5 stars based on 49 customer reviews

We serviced a
ASKO DRYER
Model T411VDT
Near Aptos, CA 95003
Brian
Job Details: 04/25/2024
Started unit and heard a rattle noise coming from back of unit. Pulled fan housing off and found impeller loose on motor shaft causing rattle noise. Pulled impeller and checked for damage. No damage to impellar or unit. Reinstalled impeller and tested unit. Unit no longer rattling and working as designed.
We serviced a
ASKO DISHWASHER
Model DBI663THS.U
Near Carmel-by-the-Sea, CA 93923
Brian
Job Details: 04/25/2024
Replaced faulty circulation pump and defective control board. Testes unit, unit working as designed.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model GMOS1962AFA
Near Salinas, CA 93906
Brian
Job Details: 04/25/2024
Replaced wave guide and cover. Tested unit, unit no longer blowing 'glitter' everywhere.
We serviced a
ELECTROLUX WASHER
Model ELFW7637AW1
Near Santa Cruz, CA 95062
Brian
Job Details: 04/25/2024
Tightened all screws to the door on the front panel.
We serviced a
ASKO DISHWASHER
Model DBI664IXXLS|7370
Near Scotts Valley, CA 95066
Brian
Job Details: 04/25/2024
Placed unit in service mode and found one code stored in the system. F11-long drain. Tested all components in unit in service mode. All components working to spec. Ran unit through a quick wash cycle to test. Unit working as designed.
Nicole B.
Aptos, California
04/30/2024
Knowledgeable and resolved the issue quickly
Overall Experience
Andrew Rollins
Hollister, California
04/16/2024
Brian was prompt & very knowledgeable. He was friendly & helped me understand the problem with my machine. He fixed it! My only problem with your service is 1. You cancelled my first appointment & 2. Rescheduled my next appointment a month.for almost a further month.
Dear Andrew, thank you for sharing your feedback. We're glad to hear that Brian was able to promptly fix your dishwasher and provide excellent service. We apologize for the inconvenience caused by the rescheduling of your appointments and will strive to improve our scheduling process. Thank you for your understanding.
Overall Experience
Guadalupe Esquivel
Madera, California
04/12/2024
Overall Experience
Sue Holt
Santa Cruz, California
04/03/2024
Super informative and helpful. On time amd easy to talk with. A role model for best technician in the business.
Thank you so much for your kind words, Sue! We are delighted to hear that Brian provided you with informative and helpful service. We truly appreciate your feedback and will make sure Brian knows that he is doing an exceptional job.
Overall Experience
Del Monte Forest, California
03/23/2024
Brian was very knowledgeable, helpful, and a pleasure to have. He did a great job for us, and I’m very thankful.
Thank you so much for your kind words, Paul! We're thrilled to hear that Brian provided you with excellent service and resolved the issues with your MIELE COFFEE MACHINE CM6350. We appreciate your feedback and your business!
Overall Experience