Matthew

Appliance Service Plus Rated 5.0 out of 5 stars based on 2 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Visalia, CA 93277
Matthew
Job Details: 05/15/2024
Heater 31.4 ohms By metal sensor has open signal with no ice present after being defrosted by steamer can you check the unit unit is cooling properly after defrosting the evaporator the ice that was covering the evaporator and evaporator cover, and the food bags in the freezer was a (shaved ice) this is usually due to ambient air entering the unit customer stated she is going to not put bagfood and Ziploc bags in the front of the freezer section where it could interfere with the seal of the unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Exeter, CA 93221
Matthew
Job Details: 05/15/2024
Issue refrigerator not coolUpon arrival, customer stated they unplugged the unit and then plugged it. Back in unit is now cooling tested with thermocouple. The freezer temperature is 0.9?F, Fahrenheit to 1.3?F. The refrigerator temperature temperature is 38.9?F to 39.2?F unit is making ice properly. Ice spin is full unit freezer is overstuffed informed customer to make sure that they leave some room in the back of the freezer so the airflow can continue through the freezer into the refrigerator cabinet.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Strathmore, CA 93267
Matthew
Job Details: 05/15/2024
Installed new components tested the unit unit is working properly tested the unit again with the customer on a normal cycle. Unit is working properly no screeching and no noise.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Farmersville, CA 93223
Matthew
Job Details: 05/15/2024
Installed the dryer repair kit Because the unit unit is now working properly, no noise all rollers and pulleys are working. Good units working to spec
We serviced a
LG REFRIGERATOR
Model LFXS26973S.ASTCNA1
Near Visalia, CA 93292
Matthew
Job Details: 05/15/2024
Issue CF error codeTest the unit to find the condenser fan attempting to turn on, but would not turn on replace the condenser fan motor condenser fan is now turning on properly and remaining on no error codes displayed
Jenifer
Visalia, California
05/17/2024
Overall Experience
VAL H
Exeter, California
05/09/2024
The last couple of months have been very frustrating for me. The ice maker on my Samsung had been replaced twice by a different appliance service company(through my protection plan), but the issue continued. 3rd time around, they finally sent a different company. Matt from appliance service plus contacted me & within seconds of talking to me, knew & explained in detail what was going on with the ice maker. In the last couple of weeks he came to my house about 3 different times (my extended protection plan had me going through it) anyway each time he did everything he possibly could on his end to help me resolve the matter instead of just having the ice maker replaced AGAIN & make this whole thing less stressful. Last time he came out he figured out the problem, actually fixing what was causing the my ice maker to fail. I definitely recommend Appliance Service Plus to anyone in need of assistance with their appliances. It’s really nice to know there’s still companies & employees out there looking out for their clients & not just a payday.
Overall Experience